Managed IT services and cybersecurity for Canadian SMBs — a partner that answers, at listed prices
Support and 24/7 monitoring from $25 per user per month, penetration testing, security audits, Microsoft 365 migration and IT outsourcing. A Montréal-area team you reach through real people, serving SMBs across Ontario, Québec and Canada. Satisfaction guaranteed or your money back for 30 days on our managed services plans.
TRUSTED BY OUR CLIENTS
Five services, prices you know in advance
Each service has its own page with prices, steps and frequently asked questions. No mystery quotes.
Managed IT services
Support, 24/7 monitoring, Microsoft 365 backups, vCIO. Three plans, one contact.
From $25 / user / month
See the plansPenetration testing
Our experts attack your systems before a real attacker does. Prioritized report and retest.
Scan from $500 · manual test from $4,000
See the pentestIT security audit
Know exactly where you stand in 1 to 2 days, with an action plan and Law 25 compliance.
$300 to $2,500
See the auditMicrosoft 365 and server migration
Email, files, tenant-to-tenant, servers: planned, supervised, with a rollback plan.
On quote · M365 in 1 to 2 weeks
See migrationIT outsourcing
A technician at your office, co-managed IT, a full IT department or a project mandate.
From $750 / day
See the profilesBook a call
Not sure where to start? A 30-minute call with an UpSystems expert is enough to tell.
Free, no commitment
Book a callHow we get started
Five steps, the same for every client, governed by our ITIL 4 practices: from the first audit to the quarterly review.
Initial audit
We map your assets, risks and configurations — our security audit, included at onboarding.
Tailored plan
Together we pick the plan and options that fit your goals: security, growth, compliance.
Deployment without disruption
Tools installed, access recovered, transition handled with your previous provider — guided by real people.
Support and monitoring
Your staff call, we answer; our tools watch 24/7.
Quarterly review
A clear report, priorities for the next quarter, a budget without surprises.
Our plans
Essential | RecommendedActive Monitoring | 360 Management | |
Price | $25 / user / month | $50 / user / month | $75 / user / month |
Best for | SMBs that want a solid security baseline at a low price | SMBs that want issues watched and fixed before they break | SMBs that hand over their whole IT, strategy included |
Antivirus, antispam, email protection | |||
Remote monitoring and management (RMM), third-party patching | |||
Proactive 24/7 monitoring, supervised fixes | |||
Full Microsoft 365 backup | |||
EDR, 24/7 MDR and dark web monitoring | Optional add-on | Optional add-on | |
Employee cybersecurity training (phishing simulations) | Optional add-on | Optional add-on | Optional add-on |
Satisfaction survey after every closed ticket | |||
Unlimited support | On demand, $139.99/h | On demand, $139.99/h | |
Written service-level objectives (SLOs) | |||
Dedicated vCIO (strategy, budget, compliance) | |||
Employee onboarding and offboarding |
All plans: fast onboarding, satisfaction guaranteed or your money back for 30 days.
Why UpSystems
People, not a queue
A Montréal-area team, in French and English, that knows your environment.
Listed prices, no surprises
Per user, per month; options are written down before they are billed.
Security first, sized for your environment
A protection stack calculated for your business: antivirus and email protection, Microsoft 365 backups, and as options EDR, 24/7 MDR, dark web monitoring and employee cybersecurity training. Tools from recognized vendors — Bitdefender and SentinelOne among them — re-evaluated by our internal team against independent rankings such as the Gartner Magic Quadrant, so your protection stays current.
ITIL 4 method
Tickets, priorities, documented changes, quarterly review — and a satisfaction survey after every closed ticket. Your answers decide what we improve, which tools we add and how we train our team.
Meet our executive team
Jean-Félix Laflamme
President
Charles Payette
Sales Director
Raffaele Abbraccio
VP Sales & Marketing
businesses supported
satisfaction after each closed ticket
on Google, 14 reviews
GOOGLE REVIEWS
What our clients say
★★★★★ 5.0 on Google · 14 reviews
★★★★★
“Two years in… just wow. We now have a secure system that keeps evolving with new technologies, and outstanding user support. We have been sleeping soundly since you took over the company’s IT.”
Estelle Schaeffer
Google review (translated from French)
★★★★★
“UpSystems offers exceptional service, a fast response time to solve problems, and they are very competent in their field of IT services.”
Richard Provencher, CPA
Google review (translated from French)
★★★★★
“I’ve been with UpSystems for several years now, and they’ve always set my company on the right track. I would recommend this company to anyone running a growing SaaS business.”
Vincent W.
Google review
Your IT should save you time, not take it.
Pick a plan, request a pentest or book a call: either way, a real person answers.
Frequently asked questions
The questions SMBs ask us before choosing UpSystems.
Five services: managed IT services (support, monitoring, backups, vCIO), penetration testing, security audit, Microsoft 365 and server migration, and IT outsourcing. Each has its own page with prices and steps.
Managed services from $25 to $75 per user per month; penetration testing: automated scan from $500 to $1,500, manual test from $4,000, red team from $12,000; security audit from $300 to $2,500; outsourcing from $750 per day; migration on quote. On-demand support at $139.99 / h for clients on a plan.
On site in Greater Montréal, Laval and the North Shore. Remotely across Québec, Ontario and the rest of Canada: monitoring, support, pentest, audit and migration are delivered remotely.
Yes. The security audit covers Law 25 requirements on the protection of personal information, and our managed services plans include the basic controls: backups, access, email protection.
SMBs with 10 to 150 workstations, with no internal IT or with a single IT manager: professional firms, agencies, transport, construction, manufacturing.
A 30-minute call with an UpSystems expert, then an initial audit of your environment. For managed services, satisfaction guaranteed or your money back for 30 days.
Talk to an UpSystems expert
Tell us where you stand and what worries you; we call you back with answers, not a sales pitch.